What is your policy on refund?

If you change your mind about Lima, you can get a refund of the device purchased on our website. You have 15 days to make up your mind after having received your order. This way you will be able to test the product and decide if Lima is what you were looking for.

  1. Simply contact our Support Team and we'll guide you trough the steps to return your order and get your funds back.
  2. Return the Lima in its genuine packaging, just as it was delivered. 
  3. Your order will be refunded as soon as your return is processed by our warehouse. Please note that the product must be in the exact same conditions (new) as you received it.

     

 

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